FAQ

Q1: How do I place an order?
A1: Browse our “All Products” collection, select your desired product(s), add them to the cart, and proceed to checkout. You’ll receive an order confirmation email once your order is placed.

Q2: What payment methods are accepted?
A2: We accept major credit/debit cards, PayPal, and other standard online payment methods to make checkout secure and convenient.

Q3: How long will delivery take?
A3: For U.S. orders, the estimated shipping time is 5–7 business days. International orders may take longer depending on the destination and customs.

Q4: What is your return/refund policy?
A4: If you are not satisfied with your purchase, you can request a refund or exchange within a defined period ( 30 days). Please contact support with your order details and the reason for return.

Q5: Can I cancel or modify my order after placing it?
A5: Yes, you may cancel or modify your order within 24 hours of placing it, provided the order has not yet been processed for shipment.

Q6: How can I track my order?
A6: Once your order is shipped, you’ll receive a tracking number via email. Use that to monitor its progress until delivery.

Q7: Does each product come with a warranty?
A7: Yes, most of our products come with a limited manufacturer's warranty. Please check the product page for specific warranty details.

Q8: Is my personal information safe?
A8: Absolutely. We use strong encryption and secure technologies to safeguard your data. We do not share your information with third parties except where required by law.

Q9: How do I contact customer support?
A9: You can reach us by email at support@linkdflow.com or via the “Contact Us” page. Our support team is available Monday to Friday, 08:00AM–6:00PM EST

Q10: Do you offer free shipping?
A10: Yes, we offer free U.S. shipping on all orders. For international orders, shipping rates will depend on location and will be shown at checkout.